One of the biggest fears and problems that people face when they are building their business on-line is that a technical problem will come up with their WordPress website and they just won’t have the WordPress Technical Support skills and savvy to fix the problem quickly and their whole website business will come crashing down.
If you need help around how to build your very first WordPress website, please click here.
If you already have a website then you probably already have these fears at the back of your mind as well. Things like…
- Is my site loading too slowly for my visitors?
- Did my website go down while I was asleep?
- Oh no! I am locked out of my website. I just can’t seem to get past my “login screen”. Eeek!!
- What is an SSL Certificate and how will I maintain it on my website?
- You just finished an AMAZING new post / update to your website which took you HOURS to research, perfect and polish and you know that your audience will just love that information so much…. but alas you have a serious FTP (File Transfer Protocol) error and you can’t upload the new information across.
So do any of these problems and fears sound familiar?
I know because a fear that I would get a high level technical problem used to be a major fear of mine.
It really did used to freak me out because I started an online business to help my customers – not solve high level IT problems at 2am in the morning.
Is this why you started your online business as well?
I was new to internet marketing and I was so focused on learning how to build a WordPress website, then how to upload images, then how to insert video…..and then….and then… and then….
That I just didn’t want to put any time, money or energy into figuring out how the very specific super technical components that you need to know in order to guard against “cyber attacks” and “denial of service” and “spam attacks” etc, etc, etc.
Is this how you feel as well?
So I what I to overcome it was to join a quality online hosting platform that promised to take care of all of that for me.
At first, I paid the money because, well, honestly they told me the answer that I wanted to hear.
“We promise to get back to you quickly if their is a problem”
“we promise to protect you from cyber attacks”
“we promise to make sure that your website is always online and available for your website visitors to come and see it”
All of these statements of course were EXACTLY what I wanted to hear. So I paid my money.
And you know what?……
With the Tech Support Team at Wealthy Affiliate, it has turned out to be the truth.
The benefits of knowing that my site has a quality web hosting and technical team behind us is just amazing.
Now I can focus all my attention on helping my clients and delivering quality content and researching new up to date information.
I don’t have to worry about being up all night fixing complex technical issues.
Technology on the internet moves so quickly and it’s wonderful that I don’t’ have to focus on attention in this area at all.
This really has been a load of my mind and given me a real sense of peace and that things are just “working”.
And I don’t’ have to waste any of time or money hunting around all over the internet and Internet forums looking for “trial and error” solutions to very complex technical problems.
If you need to see all the features and benefits of WordPress hosting at Wealthy Affiliate, please click here.
If you need to see a training video on how to build a WordPress website, please click here.
If you need more information on different features and benefits of Wealthy Affiliate, please click here.
If you would like to join Wealthy Affiliate, please click here.
But it’s not just my website that has been protected really well for all these years, here are some other people’s experiences.
Bill and Sue
Last Friday (09 Mar) I was trying to get into the “back office’ of my website and a message kept coming up that “hackers are attempting to enter your site”. I tried getting out reloading, etc. Same thing again and again.
So I contacted Site Support and told them of the problem. It was not more than 35 minutes after asking me a question or two, they came back and said try it now!. I got right in. Whether this was malware or virus, I don’t’ know and really don’t care, all I know it was a serious problem.
So I lift my hat to WAs’ wonderful Site Support!
Wealthy Affiliate Site Support and Fabulous Community
So it turns out the internet was playing a nasty trick on me. For some reason my email address was flagged to Wealthy Affiliate as not existing so I received no emails for 3 days.
Site Support are our unsung heroes as they sorted it for me in a timely fashion and kept me updated as it was being sorted.
I truly believe that when selling Wealthy Affiliate we do not give enough credit to our 24/7 support team. This is not the first time they have come to my aid (probably sure it won’t be the last)
Another thing I learnt from my 3 day absence was how much I value and need the Wealthy Affiliate Community to keep me focussed, learning and moving forward in my business.
To Site Support and the Wealthy Affiliate Community I thank you as I certainly would not be building a business without you.
With Grace And Gratitude
“My hat goes off to these guys for helping me to resolve some of my issues or bring to my attention that I am going about it all wrong. Either way, they are a wonderful team and I have appreciated their assistance since I have joined.”
“I have to agree that SiteSupport comes through”
The tech support at Wealthy Affiliate is phenomenal!!! I don’t know how they do it…perhaps they have the help of some highly evolved aliens…I don’t know and I don’t care! Each and every time I have reached out to them, they have excelled in their service! We truly have the best of the best here!
That must have been very worrying…so glad that Site Support managed to fix it so quickly for you.
Agree that they are great at what they do!!
They were great for me too. I can’t say enough good things about them. They rock!
I’ve used Tech support more than once. They’ve been just amazing every time. I was totally shocked at how quickly they fixed the problem.
Tech Support has always been great. A great and necessary group of individuals.
WA Site Support is impressive! They have helped me out of a WordPress mess a time or two…
If you would like to join Wealthy Affiliate, please click here.
Have you ever had any IT problems that have completely derailed your plans? How did you fix them? What did you do differently when the problem got fixed. Who do you use at the moment for your website hosting? Are they good? Are there any issues other people should be aware of?
Please feel free to leave any comments, hints or suggestions in the field below. By sharing our knowledge, we all grow together. Thank you for visiting us today.